We offer a 100% money-back guarantee for any participant who joins the program and decides within the first 4 weeks that the program is not suited to their requirements or needs. We specifically monitor engagement across a number of areas during those first four weeks and if there is a lower-than-average engagement level, we reach out directly by phone, Zoom or email to discuss the program fit, expectations and path forward. If the participant decides to withdraw from the program, the fees are returned in full.
Quantum Impact Group Pty Ltd reserves the right to cancel the program due to unforeseen circumstances. In such a case, participants will be notified as soon as possible via email and/or phone number and will receive a full refund of their program fees.
The Acts of Confidence™ Program has a 100% money-back guarantee for participants that fully participate in the program, this includes: attending live Q&A sessions, watching all video resources, completing provided worksheets.
To discuss a cancellation please contact us at info@coreconfidence.com.au
At Core Confidence we are committed to providing a high quality experience for all participants. Participants who wish to file a complaint regarding any aspect of our Acts of Confidence™ program can contact us at info@coreconfidence.com.au
Upon receiving a complaint, we commit to responding within three business days. The program coordinator will investigate the complaint, this process may include contacting the complainant for additional information.
We aim to resolve all complaints in 10 business days, we will inform the complainant of the resolution and any changes made as a result of the complaint.
Quantum Impact Group Pty Ltd is registered with the National Association of State Boards of
Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.